joy rummy

joy rummy App support

Contact
+91 9729388287

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The joy rummy:

Q1: How to log in after installing the joy rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure your login. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for a valid OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support email to assist with account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and start playing with ease. This should provide a smooth and updated gaming experience.

Most Asked Questions Related To Withdraw In The joy rummy:

Q1: What is the minimum withdrawal amount in the joy rummy?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned through gaming, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services process transactions quickly, typically taking between 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the usual swift processing time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. You are allowed to withdraw the money earned by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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